As this is a quilt, stitching is very important. Well about three weeks ago a thread started to unravel and as the duvet was delivered on 14th January 2020 Revain were unable to refund or replace it. Revain told me Eddie Bauer had a good warranty on their products, so I called the company last week. The call dropped, they called back and the phone just rang. So I emailed the company and explained my problem. So far I have not received a reply to my letter. The thread continues to unravel every day even though I have no children or pets using my bedroom. I just want to replace the comforter because I love everything else about it.
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