I bought this Samsung Galaxy Watch Active 2 only 3 days ago and am terribly disappointed as money wasted. Nowhere in the product description does it say how INCORRECT the watch is in calculating calorie consumption during workouts. The 2022 support service refuses this, however, on the English-language OFFICIAL Samsung forums, this problem is raised regularly and there is even confirmation from the company, but the issue has not been resolved for more than a year. The catch is that in most training modes (except for running and walking), the system does not take heart rate into account! Generally! The calculation of calories is based on the user's age, weight/height and STANDARD calorie consumption for this type of load per unit of time. It turns out that a person can be killed in training with a pulse of 140 beats / min, or he can slightly warm up - the result will be the same if you choose the same workout on the watch. In the case of active training, the hours will ALWAYS be SIGNIFICANTLY LESS than reality. Question: why do you need to spend almost 20 on a device that positions itself as an assistant in sports, while not being able to perform such an important function? I can calculate it myself on a calculator, why do I need a watch? The problem is that I can't return the watch now because I opened the package and the store won't accept it. Of course, I believe that this is a violation of Article 12 of the “Consumer Protection Law” - the manufacturer and seller PROVIDE INCOMPLETE INFORMATION about the product, in connection with which I suffered losses, but no one confirms this. Terribly upset. I will never contact Samsung and . Market.
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