We've placed many orders with Revain over the years, the only time we've ever returned something was because it was the wrong size. We bought this MP3 player in March for our child's birthday which was only in July. When we realized we had a defective item, it was too late to return it. We charged him full, he played 1 song and died. We couldn't recharge it, it didn't hold a charge. So we thought it would be a one off thing, but it's not. We order a second identical MP3 player, I was able to fully charge it last night and showed my child that it would actually play a few songs - my child woke up this morning and used this MP3 player and couldn't. The battery was completely dead, the device wouldn't even turn on, and when using the USB port in the computer and the one we used, which plugs into an outlet, charging wouldn't start at all. So we return this second block completely unhappy. We bought another similar MP3 player for his twin sister and had no problems. Don't waste your time and money on this MP3 player - you'll be disappointed, we're sure. I am extremely unhappy.
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