I like that it is very user friendly! It's not overwhelming with options or features you don't need at first glance; everything has been thoughtfully designed so as soon as your needs are met they expand into more advanced areas of operation which makes this software amazing in my opinion!! The support team can be slow sometimes but usually respond within 24 hours if there isn’t an immediate answer available from their knowledge base articles online (which tend towards being outdated). Nothing really stands out about phiXflow other than its ease-of use while still giving me what i want when needed without having too many bells & whistles turned off by default. We have used several different flow management systems over time including SharePoint Flow Designer/Workflows etc.. This one was easiest transition through training new staff members who were previously unaware how much power these tools had under them now we're getting feedback saying "wow!".