I like that it's easy enought to get my camera out there without all kinds of training or certification required! The customer service was fantastic because they were willing/wanted me as an independent contractor instead than full time employee (which many companies require). No real dislikes other then maybe being able to see more footage in one day vs previous software which would only allow so much at 1x speed per computer connection - but this could be fixed by editing down longer videos into shorter ones if needed when uploading them later. It makes getting started easier since we don't need tons equipment just cameras themselves are good too!!