I love that they have all my accounts in once place so it is much easier for me to manage all my finances. The customer service can be slow at times but overall its pretty great! They are always adding new features which makes them very accessible. There really isn't anything i dislike about BpB as far as their products go. However there may be better options out there if this does not fit what you're looking for. All our accounts are under one roof with Boston Private Bank. It's convenient because everything we need is right where we would expect it to be.