UPDATE: I already have 3 pairs of these units all with the same damage. All were torn on both sides, some completely broken. Also the amount of scuffs, scratches and marks on the entire product is not what a new product should be. I believe they were all new as I made sure they were from a certified JBL dealer, they are just poor quality. Not sure how this will affect the longevity of the product going forward, but the price is disappointing to say the least. I don't see myself buying from this brand again. The sound quality seems to be good. I'm a little overwhelmed that the build quality seems so poor. Mine arrived scratched and broken. They also arrived with small scratches. I have a spare, I hope the next pair will be better.
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