The best part of using this software is that it's free to use for any size organization or business! It can be used by small businesses as well in addition with other tools such as Asana etc. I like how easy it was to set up our project management system (using Open Project). There are some features which were not so friendly at first but they got better over time. We've been able to manage all aspects of running my startup from one place now without having multiple spreadsheets/apps managing different things.