I like that it allows me access from anywhere with internet connection without having any software installed in my computer or smartphone - this makes life easier for users who are not tech savvy but still need certifications! Not much at all because we have yet been using only as an internal tool within our team so far; however there's nothing really bad about its features either (yet). We're working together solving some of IT problems which require more than just technical expertise such us system implementation/maintenance issues etc., therefore being able solve them faster by leveraging each other knowledge base instead relying solely upon technology alone would be great opportunity cost wise if you know what i mean?