I originally bought two (one black and one brown) of these belts about ten months ago. I found them very soft and pliable with a slight stretch which is exactly what I wanted as they are very comfortable to wear for long periods of time. I liked them so much I decided to buy two more in the next smaller size. When I got the new belts, I immediately noticed the discrepancy with black. I was ready to return the belt but figured I would contact the seller first and give them a chance to respond and they did. I received several emails from Jennifer's CEO and they were more personalized than the typical generic prefills, which impressed me. I received a belt replacement in no time and everything worked fine. I can honestly say that the company stood behind their product and was more than willing to go the extra mile to ensure this customer was happy with their experience. Thank you Jennifer and Anakupia for a great product and buying experience.
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