I like that they have multiple different ways to secure my account, but it's not always easy for me since some of them are hard passwords with numbers/letters etc., which makes sense because people get hacked all time so sometimes you need something extra special in order make sure your safe if someone tries hacking into there system! Sometimes its really difficult when trying new things out (like adding more security) due too many steps involved as well other services do this easier than cyber scout does!! So far nothing bad about CS yet just making changes over everything from password requirements -security questions-etc.-extra info added such credit card number verification ect..