The first time a user switched from another product was when Consumer Reports lifted Finish to #1 and ordered from Revain. When I opened the box I noticed a slight chemical smell. I opened the packet of pills and the smell got a little stronger. I've never had this problem with any other product. I decided to give it a try anyway - I loaded the dishwasher and started it. Within minutes the entire kitchen smelled of dish soap. Husband has COPD with odor sensitivity - quickly turned off and unloaded dishwasher and ran clean water to rinse off finish powder and additives. That's why I looked at the return policy: I can return the product for a refund of the price minus shipping costs - half of the total cost. I gave the rest to someone who wasn't embarrassed by the pungent odor of the product. Lessons Learned: 1) Online shopping is best used for familiar products. 2) There can be significant differences between brands of the same product type. 3) Consumer Reports should have picked that up and left another comment there. This issue can be serious for consumers - this product would cause an incident of COPD if my husband used it or was at home and having used a different brand of pills for all these years we would not have suspected this in advance.
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