I like how it can be used as an internal or external tool. It is very easy to use and has many different options. The interface could be more intuitive. I also dislike that you cannot have multiple users accessing the same document at the same time. I wish there was a way where we could share documents with other employees but still have them editable only by one user. We are solving problems related to our clients' finances. This software allows us to keep track of all financial transactions in real time.