Header banner
Revain logoHome Page
George Saunier photo
1 Level
823 Review
61 Karma

Review on Malqart by George Saunier

Revainrating 4 out of 5

Excellent Customer Service, Native Speakers and Easy Platform

I like that malquarta has native speakers of many different languages who are able to help me with translation projects as well as other services they offer such as hiring candidates for my team or managing our social media accounts.

img 1 attached to Malqart review by George Saunier

They also have an easy-to use platform where we can communicate directly about tasks instead of relying solely upon emails which is what most providers do now days. Their customer service support could be improved but it's not terrible either so no major complaints here! We've used their Translation Services multiple times over several years across various clients at this point including both internal teams within M&A departments as well as external customers (both from US/Canada markets).

Pros
  • The Malquarta team has always been very professional and reliable and they've helped us with our translation needs several times over the years
Cons
  • I wish their support team would be more proactive and helpful instead of simply responding with auto replies and then sending emails