They are very responsive and always do their best in getting your site up and running in no time. Their support team is also very helpful when you need them. I think their pricing structure should be more reasonable for small business owners like myself. I have used them for my multiple online projects, one of which was a multi-page WordPress blog that needed a lot of bandwidth. It has been great working with MyLightHost. The support staff is friendly, knowledgeable, and always available whenever you need them.