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Monaco, Monaco
1 Level
497 Review
0 Karma

Review on KidKraft Farmhouse Table and 4 Chairs Set, White Children's Furniture for Arts and Activity - Perfect Gift for Ages 3-8 by Melinda Raley

Revainrating 1 out of 5

Terrible customer service

Good quality. Friendly customer service. Chairs in the farmhouse The table and chairs were missing supports. When I called I was told it would take TWO MONTHS for the missing parts to arrive. My grandson will probably grow it before I get the missing parts. I asked if it was still available. you said yes A lot of. I asked why they couldn't open one of their boxes and take the parts I was missing and make them wait two months to replace them. Well, we can't, was the reply. Sorry KidKraft, but you get 1 for customer service.

Pros
  • Inspires confidence
Cons
  • Out of style