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780 Review
37 Karma

Review on Atolia by Toki Louton

Revainrating 5 out of 5

Atolia - Simply Amazing Customer Service

We have been using Atolia for some time now, there has been no problem what so ever. Their customer support is simply amazing, they always respond to emails very quickly and are very professional. They also update their platform regularly which means that you can benefit from the latest features as soon as they become available. The only downside we have found is when you purchase a product from them it does not come with any documentation. This is something that could be improved upon in future releases of the platform; however their customer service team is on hand if you need help. We use Atolia for our website development and maintenance services. The main purpose is to keep our websites up-to-date and secure. Also, they handle issues that crop up due to server crashes or other technical problems.

img 1 attached to Atolia review by Toki Louton

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Pros
  • Easy user interfaceGreat responsive templatesFast load timesEasy integration into CMS platformsReliable backups/migrationsExcellent Customer SupportService Level Agreements (SLAs)Secure cloud environmentCustomer ReviewsAllows me do all my own coding without having an expensive developer work through everything!Saves money
Cons
  • Good but not great