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1343 Review
65 Karma

Review on Instant Developer by Robert Moloney

Revainrating 5 out of 5

Great Customer Service & Excellent Support

Easy to understand how it functions in real world situationsEasy access for my customers who need help immediately with their issuesInstant feedback from other users so I can quickly respond when neededBest customer supportThe community behind this software has been amazing!No easy way to contact management or executives about problems/questionsWe've had several instances where clients have said they love our product but are unable to use because there's no phone number we could call them at - only an email address which takes time sometimes just for us techies (and then even more if you're trying to get through during business hours!)This gives me pause though as maybe people might be uncomfortable calling up someone else directly without having some kind of recourse?

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Pros
  • The fact that i'm able reach anyone instantly, anytime day OR night is wonderfulI like being kept updated by instant devs via emailsThey seem very responsive whenever questions come into either myself personallyor others within client base
Cons
  • Secret