I don't know why it won't turn on but the switch is finicky. My daughter was disappointed and thought this toy would do better. He mumbles (no real words) and nods his head back and forth. She loves pandas and is happy with the toy she has played with less than 10 minutes. As a parent, this is a waste of money! The color corresponds to the description. It's very shiny (the glitter doesn't shine on hands).
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