I ordered 3 bracelets for my granddaughters for Valentine's Day. They arrived on time but were too big. I was disappointed because I read reviews from others and thought it would be good. The designer contacted me immediately after arrival and offered to make new ones for free according to my instructions. I sent her the rest and only received the restructuring yesterday. You are perfect. While I was initially disappointed with the size, the customer service from this company exceeded all expectations. I would never hesitate to order from them again. By the way, the product is masterfully made.
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