The team at hostworks are very friendly, approachable & knowledgeable about their product.
They helped us understand our requirements for cloud hosting to ensure we had all of our bases covered before signing off with them. I think what sets this particular provider apart is that they have many years experience within the field of webhosting so you know that your needs will be looked after by people who really care! We're currently looking into adding more servers but as yet haven't found anything we dislike or would change if given another chance. It's been quite easy working with Hostworks from initial enquiry through to implementation process when it comes time to scale up to additional server space.