I like that they are flexible in their scheduling when you need them to be available if there isn't any one else working at your facility or hospital where ever it may have been scheduled through another agency/nursery etc., As well as being able schedule me back into work after maternity leave! It's not so much what i dislike about this service but more how easy everything was set up from start till now (i'm sure its great!). The only thing would say maybe could improve upon slightly by adding an option such having my hours worked posted online each week instead just email sent out weekly? We were using other agencies before we started hiring thru amidons services which had very little flexibility within our time frame once hired - plus all communication between us & nurse lead has always come via emails meaning sometimes things can get lost along way depending weather someone gets around too late reading messages ect..