I had no problems with stones, bags or tongs. The packaging it came in was not very well made. The small wooden partition was split and the pieces were just floating around when it arrived. It was also quite obvious that the wooden partition had been glued elsewhere and then removed and glued back in place. Basically I think whoever assembled it didn't glue it on but left just enough room to hold the bricks in place and then removed it and the same piece of wood. However, I'm sure not all are like that. I only bought it for the stones, pouch and tongs. However, if you are buying it as a gift, be sure to check it out before giving it to someone. I don't want small splinters all over the gift. The quality of the stones is really good, no cracks or holes. They work great. Tweezers are ordinary small tweezers. I'm not sure what else to say about her. The bag is very soft. This is where we store the stones to keep them cool so they don't come into contact with anything in our freezer. I ended up putting in different laces which were a bit easier to tie because I have weak hands from my job. I use thin silk laces, not the thick laces that come with the kit. My husband (a man with normal hands) had no problem with it. But I have zero arm strength and I'm the one who ends up putting them down after using them like that. I had to adjust them. LAUGH OUT LOUD
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