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Karen Rivas photo
Belgium, Brussels
1 Level
444 Review
0 Karma

Review on ⌚ Fossil Women's Jesse Crystal-Accented Dress Quartz Watch: Elegant Stainless Steel Timepiece by Karen Rivas

Revainrating 2 out of 5

Beautiful looks/poor warranty

My wife loves the look of the watch but after only 3.5 months of careful handling the crown/barrel broke while setting the time. REALLY? This is a woman in her fifties who owns at least 15 watches over 20 and only uses these watches as a "bling" watch. Not exactly someone to cut wood with this watch. My issue is with the warranty. Having owned them for less than 4 months the cracked crown/stem is not covered and they want to charge us over $35 for the repair and I have to pay to ship it to them! IT ONLY COST $58 and I have to pay over $40 to ship it to them and back! My local watchmaker said it would cost him $20 to fix. I guess I'll either fix it and void the so called warranty or just buy my wife a better watch like Seiko or Citizen.

Pros
  • Easy installation
Cons
  • Compatibility