The support provided by our dedicated account manager was excellent! It's easy for us as small business owners who have little technical knowledge ourselves but are looking forward towards having better security in an already insecure world where cyber attacks can happen almost anywhere anytime - even from within trusted companies like ours using cloud services such as Microsoft Office 365 or Google Drive etc.? We were able solve all issues without any help needed which made it very simple since we're not technically adept enough so they did most everything themselves (and I appreciate this!).