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53 Karma

Review on Thompson Hine by Oliver Waiker

Revainrating 5 out of 5

Great Service From Everyone At DCL Solicitors

I like the approach to getting issues resolved very fastly for us; without all of the stress associated when going through lengthy trial practice and appeals process. Very thorough and they get straight down to it! Issues can be quite complex - so they do well at helping put things right quickly which helps our case management system run smoother than we may otherwise have hoped for! Could try adding features that would help streamline some aspects/ processes more e.g., quicker access online legal research tool (e.g.; using your desktop computer). We needed speed when dealing with problems relating to employee contracts or unfair dismissal / redundancy claims where an employer could drag out proceedings. Their services are second to none, speedy resolution service. They are very professional and knowledgeable. I have never had an issue with them during my time at the firm. They are always willing to help you out and will do what they can for you. Not much to say but they are great! Very friendly and helpful staff.

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Pros
  • The way in how everything is done from start till finish..from initial contact over phone call up until final receipted email received via their IT systems.Very good customer care team who work closely together as one unit.very efficient mannerism throughout.great value proposition...well priced compared other firms within same field
Cons
  • All fine