I got the chance to make a purchase from Tihoo Company not too long ago, and I'm sorry to say that my encounter was not particularly satisfying. Despite their assurances of providing exceptional customer service and a smooth transaction overall, I found myself annoyed and dissatisfied throughout the whole process of making a purchase from them. To begin, I found it tricky to browse the website, and it was even more difficult to locate the specific things that I was seeking. After I had finally made all of my decisions, the process of checking out was laborious and took a long time. Before the order could be processed, it required that I repeatedly enter the same information. When my order eventually arrived, I was dismayed to see that the things I had purchased did not match the description given on the internet. They were of terrible quality, and they did not live up to my expectations in any way. When I called the customer service team to get my concerns addressed, I was given a response that was generic and did not address the issues that were at hand. Considering everything, I do not advocate doing business with Tihoo Company. My experience was stressful and disheartening in spite of their assurances that they would provide exceptional customer service and that there would be no complications. I would advise you to go elsewhere if you are interested in having a secure and dependable experience while shopping online.