I bought this when my daughter started her first year at school. I know how many books and objects they have to carry and I didn't want all that weight on their growing back! She loved rolling around campus and her friends wanted one too! She has a ladder at school and the bag has been lugged up and down pretty well for 9 months. The telescopic handle jammed once after about 5-6 months. It took a little force, but I was able to unravel it. . It still works, but now it's a bit difficult to pull it out again once it's fully inserted into the case. Also, the zipper of the second compartment doesn't close, so don't close it now. It has scuffs and scuffs on the bottle cage mesh but to be honest it holds up decently for 9 months of heavy daily use! No holes and no problems with the wheels. However, since it's pretty worn out, she can't close it, and as the new school year starts, I'm here to buy her a new one. This time I wanted to use a competitor brand but after reading the bad reviews I think I'll stick with what works!
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