This program has made my life easier by allowing me to check, respond email while sitting at home all day long! I have been able get everything organized in this manner that previously seemed like chaos when working away somewhere else or trying send out an outgoing response via paper copies/printing documents etc.. It's very user friendly for anyone with no technical expertise as well!! The best part? No more hassle getting back into work after being gone so easily without any emails sent off. You will love it once you give try of what virtual office functions are available through their service (aside possibly setup). Allowing one access point is important but we also needed support staff who could walk us around setting things up properly if required which was not provided under our previous provider - hence switched companies instead- great move now realized benefits too. ! It is very user friendly, easy to use for all users whether it's beginners or professionals who are good at using computers in general! I dislike that you cannot send attachments with emails through this software because of some restrictions by my ISP provider but other than those minor issues everything has been great so far!! We can now easily manage our email without having to be physically present near an office which makes life easier as we're working remotely most days anyways.