Header banner
Revain logoHome Page
Johnnie Trimble photo
Germany
1 Level
739 Review
57 Karma

Review on Trimaco by Johnnie Trimble

Revainrating 1 out of 5

Unsatisfied with Trimaco's Subpar Products and Customer Support

I recently placed several orders from Trimaco's online store because I frequently work on painting and home renovation projects. Unfortunately, I have had nothing but unpleasant experiences with the company. First off, several of the items I got were of poor quality and fell short of my expectations. My floors were damaged by paint seeping through the drop cloths I got, which were not as robust as stated, and the paint brushes I ordered that lost bristles after only one use. I expressed my concerns to Trimaco's customer service department, but I only received unhelpful and condescending comments. For the inferior products I received, they made no suggestions or replacements. Additionally, the delivery of my purchase was delayed by several days, which had a significant negative impact on the completion date of my project. Overall, Trimaco has been an unpleasant and disappointing experience for me. My floors were ruined, and I lost time and money due to their subpar supplies and unhelpful customer support. I wouldn't suggest this business to anyone looking for dependable, high-quality painting tools and materials.

Pros
  • Easy-to-use website for online purchasing
Cons
  • Occasional delays in shipping times