I like that it's very easy to use, also has many features which can be used in every project we do! The support team at splashIT are friendly & always there when you need them - they will help with any issue or question without hesitation- great people who work for an amazing organization. It would nice if more payment methods were accepted (at least Visa/Mastercard) as well!! Would recommend this product 100%. We have been using splashit since 2014 but i think their customer service department really improved over time so now its super responsive comparedto other companies out here where things take forever sometimes.- Project management tool helps us keep track of our customers projects while ensuring all documents required by clients gets uploaded timely before handoff date.