The carafe and the glasses are very beautiful and look very high quality. But the package arrived very damaged (the dust jacket has a long tear and a hole was punched in the envelope and box). The damage seems consistent with someone or something breaking it. The internal padding protected the contents so there was no need for a return/exchange before Christmas, but the extensive external visible damage took away from the wow factor when presented as a gift. It's not nice to open a Christmas present and see so much damage.
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