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United States of America, Aurora
1 Level
713 Review
50 Karma

Review on ๐ŸŽฎ Redragon K551 Mechanical Gaming Keyboard: RGB LED Rainbow Backlit, Red Switches, Windows Gaming PC, 104 Keys, Black by David Perry

Revainrating 1 out of 5

Broke after 6 months - note warranty cost - $20 to ship a broken keyboard

Worked pretty well - has worked so far. I bought this keyboard in August 2017. In February 2018 it was broken. The "T" and "L" keys were sticky, causing the computer to register multiple keys. When I contacted CS ChallengerUSA they offered me a warranty replacement. But the catch was that I had to send the old keyboard back. I live in Southern California and I think it's pretty close to San Jose for an RMA, but USPS is charging me $18.90 for one-way shipping. It seemed a bit crazy for a keyboard I bought for $39.99. I'd rather wait for the price to drop and increase it when it does - but to be honest I've been using the keyboard for 6 months and it broke - two keys! The chance of two keys breaking is pretty slim. There's a good chance there's a reliability issue with the key mechanism since it was designed in the first place. I have another keyboard with real cherry blue keys and they've been working great since November 2016 - that's 16 months of use. Price, it would be like no guarantee (shipping cost could be comparable to a new keyboard). And what broke in 6 months of non-intensive use is unacceptable. โ€“ Peter.

Pros
  • GOLS certified
Cons
  • Big and bulky