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Macao, New Haven
1 Level
736 Review
62 Karma

Review on DICASAL by Jasin Gilstrap

Revainrating 3 out of 5

Disappointed in the Customer Service at DICASAL

Unfortunately, I had a really disappointing experience with DICASAL's online store. Despite the fact that their products appear to be of high quality, I was quite dissatisfied with their customer service. I attempted to get in touch with their customer service department through their website and social media channels when I had a query regarding one of their items. But despite my repeated attempts, I got absolutely no response. Their website was also a little challenging for me to navigate, and I had problems finding the particular item I was seeking for. Overall, even though DICASAL's products might be of high quality, their poor customer service and unusable website left me with a negative impression. I'd be wary of using their internet store once more in the future.

Pros
  • Online ordering is simple.
Cons
  • Poorly defined products.