I like how easy it was to set up the service; very straightforward and user friendly. The dashboard view allows me to see what devices are connected at all times. There wasn't much that I didn't really enjoy about the software so far. I had some issues with the app crashing when there were multiple users accessing the same account but those bugs seem to be fixed now as of recent updates. Set up took only 10 minutes or less from start to finish (which felt great). We've been able to keep our data safe in case of hard drive failure which makes us feel more secure than before we had this new system in place.