I bought 2 of these watches. One of the two arrived and the crystal was not attached. I wrote to Revain and they quickly sent me a replacement and return label for the first one. I got my twin granddaughters a watch for Christmas. I put them on my granddaughters and the next moment I realized that one of them had lost the crystal again. I was going to send it back again but my son decided to stick it back on to save time. Maybe I just got a bad batch. They are really beautiful but I wish the quality was better.
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