Working at work. It freezes a lot and the only way to unlock it is to take out the battery and turn off the power. Their technician Don said the problem was that I had call waiting and the only way to fix it was to get the phone company to disable call waiting. I can not. I have a small business and I need to speak to every customer. It wasn't there when I first got it. Now I've had too much time to return it. So if you use call waiting, don't buy it. ps I didn't receive my program either. I had to call but they sent it.
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