I like that it allows me to be able to create my own workflows which can then be accessed through any device with an internet connection. The interface isn't fully developed so you have to learn how to use it properly or else things will not function well enough for your needs. Sometimes there are times when certain functions do not always work correctly. This has been addressed but only to some extent. If you want something simple this may be good for you but if you need more advanced customization options look elsewhere. We were looking for solutions to help us streamline our internal processes and improve efficiency. With decisions we've seen improvements across all areas of our organization.