It was great to find a Happy Birthday banner as my son grew older. 13! But when I took the banner out of my pocket and was going to hang it up the night before my son's birthday to surprise him, I noticed the letter was torn. I had to fix it. The seller does not take back the goods and does not refund you for the damaged goods. These are 2 day old items that I received defective. At least the 1st company refunded me for the defective t-shirt. But I wanted a replacement for my autistic son. Too bad.
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