After contacting the company as indicated in the note that came with my package (in case I had any problems) and not receiving a response, I am leaving my review here. 1 star deducted for poor customer service. Another star was deducted for sending an extra charge. These marks had to be washed/erased after sewing and before shipping the item. The bag itself looks beautiful and I really like that it is white. I can't say how well it will hold up because I just received it. I don't hate this product and the lack of customer service, just disappointed.
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