I bought one of these to replace an old phone of the same model. I didn't realize when ordering that the design of the phone had really changed. The old model had left and right programmable buttons for a total of 24. This phone has a total of 12 programmable buttons. It was cheaper and I think that's one of the reasons why. If you don't need extra buttons, this phone is fine. If you need them, I've also seen that this phone is still available from 24 (at a higher price).
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