I really like how easy it was for me as an admin user, because everything can be done without having any technical knowledge or training required from my side! All reports/dashboards were available within few seconds upon request in real time basis!! This has been one major problem faced while using other similar products such us SAP BW etc., As compared this feature works great so far. There isn't anything particular which i dislike about zen scale product but still some minor things need improvement (as mentioned below)1). Reporting2.) Security3.). User Interface4). Integration5 & 6 The reporting section will work faster if you have more than 1 GB RAM installed on your system7), In order not let others access our systems8.), To make sure all security features should remain enabled9.), Can we integrate multiple third party apps?10,).