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Andargie Waiker photo
Russian Federation, Washington
1 Level
736 Review
41 Karma

Review on 🏠 Swann Home Security Camera System, 16 Channel 10 Cameras POE NVR 4K Ultra HD: Indoor/Outdoor Wired Surveillance with Face Recognition, Night Vision, Motion Sensor Lights, and 2TB HD by Andargie Waiker

Revainrating 1 out of 5

Cameras and technical support need improvement

I really don't like your tech support. Just to help with a small question I have to spend 2 hours for a simple solution. I should have paid more attention to that from the start. I ordered another system and the box was broken. So I got another product, after a month of installation one of the cameras just stopped working, called and wrote to tech support and got no response. Now I realized that there were no window or door stickers in the boxes I received. . I got tech support and went through a big process (almost 1 hour) so I can get an email later to keep asking myself the same questions. Technical support for Swann Security systems really sucks!

Pros
  • Everything is fine!
Cons
  • Something else

Comments (5)

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January 26, 2023
After 2 months, three cameras have quit working.
January 24, 2023
Picture quality is excellent. Slight audio lag. Motion & IR sensing is excellent.
January 17, 2023
Terrible quality. Terrible reliability. Terrible tech support. Buy another brand.
December 28, 2022
Easy install, great cameras
December 23, 2022
Great system for commercial