We really like this scale! All the data and the ease with which he updated the records on each of our phones was so amazing! Then a day less than two weeks later it stopped updating. I couldn't reset Wi-Fi or Bluetooth; I fiddled with it, charged it up, and it seemed to work again, albeit not as benignly as before. It takes several attempts to get him to communicate. While I'm more patient with technology, my wife is not. I can fool around and make it work. She just wants it to work without messing around. I used the app to report an issue and didn't get a response from them. I would like to revise this rating by 5! Update - almost back to 5! Working with the manufacturer, understanding how it works, and positioning the scale closer to the router helped us get nearly 100% accurate readings. Having a phone nearby helps; It is important to ensure that no other accounts are nearby and open in the application. know how to remove redundant or incorrect readings; and open the application on the phone if nothing helps; Everyone contributes to success. Maybe our own training will help make it a 5 with more practice. We think the scale is great and would buy it again or recommend it to anyone. Even if it is just under 5 points, it is worth the money.
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