We have had many experiences working together, from content creation through social media management services over time! They also offer free consultation sessions that ensure they really get an understanding of your business & what you want/need out their service as far as managing online engagement goes! I've always found them friendly, professional in approach when building my audience base across multiple channels (Facebook Ads).
The fact we can communicate freely via WhatsApp has been very useful too - so no need to keep up-to date about our campaigns or share updates etc which was previously needed before using this platform but now makes it seamless!!