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1331 Review
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Review on ๐ŸŽง JLab Neon Folding On-Ear Headphones: Wired, Tangle-Free, Noise Isolating, C3 Crystal Clear Sound, Black by Trey Michaels

Revainrating 4 out of 5

JLab's customer service is top notch!

I originally ordered the Bluetooth version of the headphones but Revain have sent the wired version twice. I noticed there was a barcode sticker on the packaging for the Bluetooth version, but the headphones they sent were the wired version. After sending both pairs back I decided to order directly from the JLab website thinking they would send me the correct headphones, if I took the Revain out of the cycle. No! Revain seems to be taking orders from JLab so here are my THIRD pair of wired headphones when I should have gotten Bluetooth. wait, you're talking So why the five star rating? After getting my third pair of wired headphones, I took to Twitter. I tweeted this issue to both JLab and Revain and was contacted shortly thereafter by JLab's VP of Operations who took personal control of my case and received a new Bluetooth pair sent to me directly by JLab. I received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain put Bluetooth barcodes on wired headphones. Hopefully this situation will be fixed soon.) Then why the five star rating? After getting my third pair of wired headphones, I took to Twitter. I tweeted this issue to both JLab and Revain and was contacted shortly thereafter by JLab's VP of Operations who took personal control of my case and received a new Bluetooth pair sent to me directly by JLab. I received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain has put Bluetooth barcodes on wired headphones. Hopefully this situation will be fixed soon. ) Then why the five star rating? After getting my third pair of wired headphones, I took to Twitter. I tweeted JLab and Revain about this issue and was contacted by JLab's VP of Operations shortly after. who personally took control of my case and received a new Bluetooth pair sent to me direct from JLab. I received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain has put Bluetooth barcodes on wired headphones. I hope this situation gets resolved soon.) and shortly after he was contacted by the VP of Operations at JLab, who personally took control of my case and got a new Bluetooth pair sent to me directly from JLab. I received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (Problem seems to be that Revain applies Bluetooth barcodes to wired headphones. Hopefully this situation will be resolved soon.) and shortly thereafter he was contacted by the VP of Operations at JLab who took personal control of my case and a new Bluetooth pair received, which was sent to me directly from JLab. I received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) Received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) Received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain has put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) that Revain put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) I received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) Received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain has put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) that Revain put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) I received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) Received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain has put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) Hopefully this situation will be resolved soon.) I received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) Received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain has put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) Hopefully this situation will be resolved soon.) I received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) Received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain has put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) Received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain has put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) Received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain has put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) Hopefully this situation will be resolved soon.) I received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain has put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.) Hopefully this situation will be resolved soon.) I received them today and they are great! Lightweight, comfortable, connects to my phone instantly and has a long range. Great product and great customer service from JLab! (The problem seems to be that Revain has put Bluetooth barcodes on wired headphones. Hopefully this situation will be resolved soon.)

Pros
  • CONTROLS: These headphones have control buttons right on the headset so you can adjust volume, skip tracks and answer calls without reaching for your phone. There's also a built-in microphone for crystal clear conversations.
Cons
  • Crumpled packaging