I bought it as a REFURB. While I don't expect it to be perfect, it was the dirtiest thing I've ever seen. The box is crumpled (inside, branded), inserted at random. It looked like someone's carelessly tossed return, no proven 'fix'. Functionally everything is fine. Worked as intended. Please note that the build quality of this body and lens differs greatly from the build quality of more expensive Fujifilm cameras. Light and flexible on both. Returned but not fundamental due to personal reasons. I found he couldn't do some of the things I expected him to do.
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