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1 Level
779 Review
73 Karma

Review on Alkanyx by Elijah Pope

Revainrating 4 out of 5

This is our go to IT department and will forever stay

I like that it's very easy for me as an administrator/developer who wants something done quickly without having too much knowledge about programming or coding in general - all i do with this platform are updates so its great! The customer service team really does help get things up-and running fast when needed but also have patience if there needs be some explaining which sometimes happens because they're not native english speakers (which isn't always bad). So far nothing at least from my point view has been wrong however we use their services often enough now sucht hat any issues would probably come out eventually no matter how minor anyway :D.

img 1 attached to Alkanyx review by Elijah Pope

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Pros
  • Fast update process
  • Easy to see what can change, etc
  • Good support staff is helpful & friendly :)
Cons
  • At times our account manager seems uninterested / dispassionate