I like how easy it was to install, configure & manage. Also liked using the GUI for configuration in comparison with some other products out there (like AppDefense). Would love if we could have more granular control over what's blocked/allowed from being downloaded by users of our platform as well as having better insights into which files are used most frequently across various user accounts within different geographies etc. We use this product as part of our security strategy at my current employer - helping mitigate risk associated wth web applications deployed via SharePoint Online / Office 365 environment.