The fact it provides easy access for our users in creating their own dashboards using different tools like Tableau or Power BI makes this product great! I also love how they provide training sessions at every stage so you don't have any problems when implementing them into your organization/company workflow as well!! Nothing specific but if there was something i would change about my experience here then maybe providing more support through phone calls rather than just emails because sometimes we need someone who knows what he /she doing better (i am not good enough) otherwise its fine. We are solving issues related business intelligence which includes reporting & dashboard creation etc..